Communication with Parents/Carers
Communication with parents/carers is important to ensure children make the best progress possible and
feel safe and happy in school. We therefore thought it would be helpful to share information on who to
contact. Below is a list of of helpful contact information:
If you wish to make contact with your child’s class teacher please contact them directly via email (this is
normally shared at the start of each academic year) or contact reception to arrange a phone call. The type
of communication this normally includes is; updating the teacher on something important from the evening or weekend, sharing a concern you may have about a peer interaction or aspect of learning, news you may want to share or enquiring about what your child is currently learning in class. Reception will be able to share the email address of the class teacher, if you do not have this.
Please note that teachers are in class teaching the majority of each day. Therefore they will not be able to get back to you straight away. We also ask that teachers not respond to emails after 6pm Monday-Friday. If you have an urgent problem, please contact reception directly.
Iffley Academy currently sends a weekly information bulletin every Friday. This bulletin contains
important dates for the dairy, lunch menus, school news and other useful information for parents/carers.
This information can also be found on our website.
As a school, we use SeeSaw to share information about the student’s work. Please note we do not use this for general communication. Please use the teacher’s email or contact reception in this case.
When there are trips and activities for individual students or a class, parental consent forms are sent
to you via email. We currently use google forms to gain parent/carer permission. These are required for all offsite trips and visits.
To ensure that there is a clear emphasis on safeguarding within the school, we have a Safeguarding
Team and there is always a trained member of staff (DSL) on site available to deal with safeguarding
concerns. If you have an immediate safeguarding concern, please contact reception who will be able
to put you in touch with the relevant staff member.
If you wish to discuss your child’s medical needs, please contact reception who will arrange for our
medical coordinator to contact you. If your child needs to take medication during the school day please
complete a
Permission to Administer Medication Form
, which can be found on our website. Please note
we do not have any school nurses on site. Our medical coordinator ensures processes are in place for
medication to be taken, under the advice of medical professionals.
We have a pastoral team at Iffley Academy who deliver pastoral and therapeutic support to pupils who
prepare our young people emotionally and physically to engage with teaching and learning. If you
wish to discuss your child’s attendance or pastoral needs, please ring reception and we will arrange for the Therapeutic Team Lead to contact you.
If you would like to discuss your child’s home to school transport please contact the SEN transport
team on 01865 519800. The transport team is directly responsible for your child’s home to school transport.
We understand that there will be times when students are absent from school due to illness, if your child will be absent from school then please contact the school reception on 01865 747606 before 9.00am on each day of their absence, alternatively you can leave a message on our absence line.
Our school reception is open from 8.00am to 4.00pm Monday to Thursday (3.00pm on a Friday).
Please keep us up to date with contact details for parents/carers and other contacts.


